![]() I connected my iPAQ Pocket PC before installing Microsoft ActiveSync. For more detailed information on Microsoft ActiveSync, refer to Chapter 2, “Synchronizing with Your Computer.” Problem I cannot connect to my computer using the Desktop Cradle. ![]() Troubleshooting ActiveSync Use the following suggestions to troubleshoot problems with ActiveSync on your iPAQ Pocket PC. Check My Documents, which is the default save location used to receive files. Solution Tap Start > Settings > Personal tab > HP ProtectTools to be sure the password settings are configured as you want. I cannot find files sent to me by another device. ![]() Troubleshooting (Continued) Problem My device is always asking me for a password.
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